"I would like to offer my gratitude to BBCU for the help offered me after my purse was stolen. Shannon was my main go-to person and in spite of not feeling well helped me many times to get me up and going once again. Then 2 weeks later, my Debit card was hacked. I was immediately informed by Pam, and we stopped the card and a new one was issued. It’s nice to know that things are watched and we are protected before things get worse. I have been a BBCU member for for 48 years. Thank you for all of the services that is provided to us.

S.W., member since 1967

"Words cannot even explain the joy and relief that I feel right now. Thank you so much for being on top of things as far as whomever took my card information. I thank you again for your quick response and looking out for loyal customers like me. Thank you for your wonderful customer service skills. You all are amazing!

Teah Morris, member since 2012

"I’m proud to say I’ve been a member of the Birmingham-Bloomfield Credit Union for over thirty years. BBCU sets the standard for personal, friendly service and a wide range of financial service options to meet virtually any need as life unfolds. I highly recommend BBCU to anyone looking for great rates and member-focused atmosphere!

Rob Glass, Superintendent of Bloomfield Hills Schools

"Having lived and worked in Birmingham for many years, I would like to commend the Birmingham/Bloomfield Credit Union on their fine personalized service. There are few ‘local’ banking establishments remaining where the staff knows the customers and are ready to suggest services from which they would benefit.This location is a great benefit to the community.

Don Studt, Retired Birmingham Police Chief

"I called the credit union because I needed some assistance with my VISA payment. A staff member named Pam answered my call. I appreciated her patience, professionalism and the extra time she provided in order to serve my needs. I am grateful for the reliable service I received, and it makes me proud to be a member of BBCU.

Mary Mohan, member since 2003

"The staff always goes above and beyond to provide outstanding personal service. When I was having difficulty wiring money to my daughter when she was studying overseas, the BBCU staff found a quick solution for me.

Joe Bauman, president of Birmingham Bloomfield Chamber

"I opened my first ever checking account with BBCU in the 90’s as a college student because my mother was a member at BBCU (then, Birmingham Teachers Credit Union). In 2006 I also became a business account holder. BBCU is all I know and it is all I ever needed to know because it is a full service banking institution, or, banking family, as I like to put it. I cannot think of a single instance over the last two decades that I wasn’t able to speak to a live teller when I called, and I often rely on the great BBCU online banking system. I recently took advantage of the free Notary service at BBCU and performed my first wire transfer with their assistance. It sounds so cliché, but BBCU lives and breathes personal service and I am proud to be a member. Thanks BBCU (and Mom)!

Kelly Lewis, member since 1991

"I have been a member at BBCU for over 7 years as I chose your credit union to obtain three auto loans during that time. Your bank was initially chosen by myself in 2010 for having one of the best interest rates for auto loans. When the partnership with your credit union began, I had no working knowledge of the people BBCU employed or expectations as to customer service. BBCU was strictly chosen due to its interest rate. Since our relationship began, I have been most pleased with your bank. I have accounts with various financial institutions and with such various types of experience and customer service interactions. With that being said, I wanted to take a moment to let you know that I have been impressed by the customer service I receive on a routine basis from the members at your Birmingham branch location. It is the type of customer service I have received that has won over my loyalty for your institution. Most recently I have been working with Jenny from your finance department. Jenny has been an outstanding resource for me and is truly an asset to your organization. Please take a moment to praise all of your employees as they are routinely go above and beyond for their customers.

Kristie Gruenwald